Deliveries and FAQ


UK Post -

Delivery within the UK is by Royal Mail Special Delivery – this is insured, with tracking and promises overnight delivery to arrive by 1pm. This is very useful when postal strikes are about as these parcels are priority parcels.

A Signature is required by the recipient or by concierge so please ensure correct postcode and if appropriate the company name. (Longer delivery time will occur during Bank Holidays and Island locations).

£7.00 will be the total cost for up to 3 items in one parcel.

Christmas - Last (safe!) posting date will be 18th December 2023 


International Post -

Christmas Delivery 

To be assured of safe delivery in good time please place your orders before December 1st, 2023. The recommended US, Australia, New Zealand delivery time is 7-14 days but at this peak time please allow 14-21 days. 

Parcels Worldwide: £15.00 International Airsure, or International Signed for Service

USA:  14 - 21 days delivery, on a non-peak time of year. It is an insured postal service with parcel tracking facility. Please note that at Christmas and peak times this service can take up to 28 days.

Other countries, including New Zealand: 7 - 14 days at a non-peak time. 


Christmas - Last posting dates worldwide. - USA, Canada - November 29th 2023, Europe, New Zealand, Australia,  - November 29th 2023.


If you would like to make an order and have your jewellery sent to  Africa, UAE, or other destinations with a "no door delivery" policy please could you contact Sue to enquire about courier options. 




If you would like to return a piece of jewellery, unworn and in good condition, within 28 days of purchase, then please email or phone Sue before posting to confirm the correct return address.

Christmas returns/exchanges, Please contact Sue to arrange. 



Each piece of jewellery is designed and created by Sue Chadwick from sterling silver. It is hallmarked at the London Assay Office. The London Assay Office also stamp the Sue Chadwick maker's mark - a heart with the initials SMC enclosed within.



Please feel free to call or email Sue to discuss any commissions.

She will design and make in silver, gold, gold plate or platinum.

Some recent commissions are featured on the website Blog.



If you are purchasing a gift and would like it sent direct from Sue   Chadwick to the lucky recipient with a message card, then please write your message in the “ comments” box on the purchasing page and Sue will include the message card with the gift. Each item will be arranged in acid free tissue paper, and placed in a handmade paper box.


You can purchase Sue Chadwick Jewellery on this website, or by contacting Sue directly via e-mail or phone.



Rings – Based on UK wedding-band standards, rings are sized from A to Z. The best way to judge your own size is by getting the appropriate finger measured in a jeweller’s shop. If you are purchasing for someone else, then please contact Sue and together you will be able to work out the right size for you or your loved one.

Pendants  - you may wish to consider alternative neckwires to the options shown in the photograph, namely, the type, length and gauge of the neckwire or chain. You will be able to request these in the “comments” box on the purchasing page - but if you are in any doubt please do call or email Sue to discuss the options and clarify any of these details.